When It Quits, Call the Shop That Sold It

Fireplace & Stove Repair in Seacoast NH, ME & MA

Igniters, augers, blowers, thermostats, pilots, gaskets—diagnosed and fixed by factory-trained technicians across the Seacoast, any month of the year.

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When It Quits

Bring Us the Stove Nobody Else Wants to Work On

A pellet stove that won't feed. A gas fireplace that clicks and never lights. A blower that screams, a remote that's dead, a smell that wasn't there last year. Hearth appliances fail in specific ways, and fixing them well takes someone who knows the unit—not a handyman with a multimeter.

Our technicians are factory trained on the lines we sell, and we service every brand we sell or have sold over the years, whether or not we installed it. Tell us the brand, the model if you have it, and what it's doing; we come out, diagnose it, and fix it—often on the first visit with parts from the truck. Service calls run year-round. If the repair starts looking like more than the unit is worth, we'll tell you that too, and price a replacement with the installed estimate.

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A Harman Absolute63 pellet stove burning in a living room, a dog asleep on the rug in front of it

Fixed by the Team That Installed It

The Bench

What We Fix

If it's a brand we sell or have sold, we service it, whether or not we installed it.

Pellet

Stoves & Inserts

Igniters, augers, feed motors, combustion and convection blowers, thermostats and control boards, vacuum switches, gaskets.

Gas

Fireplaces, Inserts & Stoves

Pilots and thermocouples, ignition modules, valves, remotes and wall switches, fans, glass gaskets, log and ember sets.

Wood

Stoves & Inserts

Door and glass gaskets, baffles and firebricks, catalysts, blowers, dampers, connector pipe.

Any Fuel

Venting & Draft

The pipe, the liner, the termination, and the clearances checked with the unit, because half of what looks like a stove problem is a venting problem.

Wood & Pellet

Chimneys & Liners

Where we started in 1979: chimney inspections, stainless liners, caps, and dampers, and the creosote check that rides along with every wood or pellet service.

Any Fuel

Installed by Someone Else?

If it's a brand we carry or have carried, we'll service it, no matter who installed it. Tell us the brand and model and we'll let you know.

The Plan

3 Steps to a Working Stove

1

Tell Us What It's Doing

Brand, model, fuel, and the symptom—won't light, won't feed, shuts down, smells, won't heat. The more you tell us, the better the truck is stocked.

2

Get a Diagnosis

A factory-trained technician tests the unit and the venting and tells you what's wrong and what the fix costs.

3

Get It Fixed

Common parts are on the truck. Anything special-ordered is scheduled as a quick follow-up—and the unit is tested before we leave.

Start Here

Schedule a Service Call

Tell us the unit and the symptom. We'll call to schedule the visit. The brand and model matter more than you'd think: they let us stock the truck before we drive, so we show up ready instead of showing up twice.

In season the schedule fills fast. If the heat is out entirely, say so in the notes and call the showroom too.

Where the Tag Is

Most units keep the model and serial plate behind the bottom louver, inside the control compartment, or on the back plate. A phone photo of the tag works great.

Rather not fill out a form?

Call: 603-926-2084Tue–Fri 9am–5pm · Sat 10am–4pm
Email: info@fallonshomeandhearth.comSend the brand, the model, and what it's doing.
Visit: 102 Lafayette Road, Hampton Falls, NHGet directions · the service desk is inside the showroom

Name *

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What do you need? *

Street Address *

City *

State

ZIP *

Brand & model, if you know it

What's going on? *

Someone from our service team will contact you to confirm before anything is scheduled.

From a Service Call

"We started looking for a new business to service our pellet stove since the company we used for years didnt travel this distance anymore. Jesse showed up to repair, clean and service our stove. Jesse did a great job, super friendly, hard worker. He went over a few other items about the stove that our previous company who we bought from and serviced never went over with us. Great work. Good representative for your business. We will keep our service with them."

Matt H. · Google Review

131 Google reviews from Seacoast families since 1979.

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Before You Ask

Common Questions About Repairs & Service Calls

Plain answers from the showroom.

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Do you repair units you didn't install?

Yes. If it's a brand we sell or have sold, we service it, whether or not we installed it. Tell us the brand and model when you request the visit and we'll confirm before scheduling.

How fast can you come?

It depends on the season; the first cold snap fills the calendar fast. Request the visit with your symptom and we'll give you the earliest real date.

What does a service call cost?

Diagnostic and labor are billed as a standard service call, and parts are quoted before they're installed. We'll give you the number when we schedule.

My pellet stove won't light—anything to check first?

Make sure the hopper has pellets, the power is on, and the burn pot is clean. If it still won't start, it's usually the igniter or the vacuum switch—a service call either way.

The gas fireplace clicks but won't light. Is that dangerous?

Shut it off and call. It's usually the pilot, thermocouple, or ignition module, and it's a common repair—but gas problems are ours to diagnose, not yours.

Fallon's Home & Hearth · Hampton Falls, NH

Every Home Should Be Warm, Safe & Connected

And a fire worth gathering around. Start with a two-minute estimate—the free in-home visit and the first fire come faster than you'd think.

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